Improved Work Spaces, Better Service to Our Partners - Capital Area Food Bank
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Improved Work Spaces, Better Service to Our Partners

By Shamia Holloway August 29, 2012

The Capital Area Food Bank recently moved into a new food distribution center, which over time will allow us to feed more people and distribute food more efficiently. The move has sparked a variety of emotions from staff, partner agencies and the community. And as people settle into the new environment or transact with us, we are capturing their reactions. In a series of posts we are running over the next few weeks, we highlight what the new distribution center means to the all the people connected to the food bank.
Some of our Partner Relations team and our Office Manager offered their feelings about our new environment.

Our new office lifts my spirits with so much natural light, an open floor plan and comfortable work spaces. I feel excited about the space where we complete the important work the food bank does. The new environment is a better reflection of the food bank’s mission and role in the community. I can’t wait to show our partner agencies and community members this great facility.

—Ricky Moore, Partnership Coordinator

Simply being able to see and talk to my partner relations colleagues from my desk, and having the invoicing desk just around the corner, will change fundamentally how we work. Collaboration has already become a smoother process, and as we work out the kinks, we’ll be able to use these new efficiencies to reach greater heights.

—David Poms, Agency Achievement Academy Coordinator

The agencies love the bright, spacious environment, the ease of parking and the new dock. We are enjoying the new space as well. We expect that once we get fully organized, we will improve our efficiency, which we already have. For example, there is so much counter space that multiple agencies can sign in at one time without having to wait in line.

—Alena Biagas, Customer Service Clerk

I enjoy the fellowship with my co-workers in the employee lounge.

—Sheila Whitaker, Newly Promoted Office Manager

I adore natural light. At my new desk I can look out two different windows and see trees, the sky and sunlight. The invoicing area has much more space for the partners to relax and enjoy being out of the elements. I love what the space means to partner agencies.

—Chelsea Foster, Customer Service Clerk

The new facility is a testament to the mission of the food bank and its commitment to its partner agencies.

—Gloria Ward-Ravenell, Partnership Coordinator